A new survey by KPMG has revealed that major banks and business believe mobile payments will become mainstream in the next few years. This belief is leading more than 80% of them to look at incorporating m-commerce into their business models, according to the KPMG Monetising Mobile survey.
However, the report also highlighted than some banks and business are still sceptical about the merging technology, feeling unsure that customers are ready for it. KPMG said:
"For banks that are still standing on the sidelines of the race for mobile payments solutions this is a critical juncture – continued delay may risk the loss of market share."
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